H820t-W Quick Start Guide

This guide covers the hardware setup and first-time configuration of the Proroute H820t-W 4G router. Follow the steps in order — from inserting the SIM to verifying an internet connection.

The H820t-W has multiple hardware revisions with different firmware series. Before upgrading firmware, confirm your hardware revision to ensure you install the correct firmware file. See H820t-W Hardware Revisions & Firmware Compatibility.

What's in the box

• 1× Proroute H820t-W 4G Router
• 1× Mains power adapter
• 2× Cellular stick antennas
• 2× Wi-Fi stick antennas
• 2× Cellular mag-mount antennas
• 2× Wi-Fi mag-mount antennas
• 1× Ethernet patch lead

Default credentials

All routers ship with unique credentials printed on the underside label. Locate the label before proceeding.

Step 1: Insert the SIM

1. Locate the SIM slot on the router
2. Insert the SIM card — ensure any PIN lock is removed or the PIN is known before inserting
3. Press until the SIM clicks into place

Step 2: Attach antennas

1. Connect the two cellular antennas to the CELL 1 and CELL 2 ports
2. Connect the two Wi-Fi antennas to the WIFI labelled ports (if Wi-Fi will be used)
3. For mag-mount antennas, place them on a flat metal surface of at least 30 cm × 30 cm — elevated positions near a window typically give the best signal

Step 3: Power on

1. Connect the mains power adapter and switch on
2. Wait 60–90 seconds for the router to fully boot — the SYS LED will begin flashing green and the CELL LED will illuminate orange

Step 4: Access the web interface

1. Connect a PC to a LAN port on the router using the supplied Ethernet cable
2. Ensure the PC is configured to obtain an IP address automatically (DHCP)
3. Open a browser and navigate to https://192.168.8.1
4. Log in with username admin and the password from the underside label
5. Set a new secure password when prompted on first login

If the login page does not load, see How to Access the Router's Web Interface for full troubleshooting steps.

Step 5: Update firmware

Update to the latest firmware before configuring the router. The H820t-W has multiple hardware revisions — confirm your revision before downloading firmware to ensure compatibility.

1. Identify your hardware revision — see H820t-W Hardware Revisions & Firmware Compatibility
2. Download the correct firmware file for your revision from the Proroute support page
3. In the WebUI, navigate to System > Firmware Upgrade
4. Upload the firmware file and apply the update
5. Do not power off the router during the upgrade — wait for it to reboot automatically

For the full firmware upgrade procedure, see Firmware Upgrade Process.

Step 6: Review security settings

Before deploying, review and apply the recommended security configuration — admin password strength, firewall rules, Wi-Fi security, and remote access controls.

See Important Device Security Guidelines & Settings.

Step 7: Configure APN and mobile connection

The router requires the correct APN to establish a mobile data connection. Many SIMs auto-configure — if the router shows a connected status with an assigned IP address after inserting the SIM, no further APN configuration is needed.

1. In the WebUI, navigate to Network > Mobile
2. Enter the APN provided by your SIM or network operator
3. Add username, password, and authentication type (PAP/CHAP) if required
4. Click Save and Apply
5. Check Status > Overview — the mobile interface should show Connected with a signal strength reading and an assigned IP address

For detailed APN configuration, see Configure APN Settings.

Step 8: Wi-Fi setup (optional)

If Wi-Fi is not required in your deployment, disable it at Network > Wi-Fi.

1. Navigate to Network > Wi-Fi and click Edit on the wireless interface
2. Set the SSID to a name appropriate for your deployment
3. Confirm WPA2-PSK is selected under Wireless Security
4. Set a strong, unique passphrase
5. Click Save and Apply

Troubleshooting