Restore Router to Default Factory Settings (Factory Reset)

A factory reset restores your router to its original out-of-box configuration. This is useful when troubleshooting persistent issues, preparing a device for redeployment, or clearing an unknown configuration.

Warning: A factory reset erases all custom settings, including network configuration, firewall rules, VPN tunnels, port forwarding, and user credentials. Back up your configuration before proceeding if you need to restore it later.

Post-reset defaults

After a factory reset, the router reverts to the following defaults:

Reset methods

Method 1: Via WebUI (software reset)

1. Log in to the WebUI at http://192.168.8.1
2. Navigate to System > Administration > Reset
3. Click Reset to defaults
4. Confirm when prompted
5. Wait approximately 60 seconds for the router to reboot

Method 2: Physical RST button

Use can be used when you cannot access the WebUI — for example, following forgotten credentials or a misconfigured network interface, or other device issue.

1. Locate the Reset or 'RST' button. This varies on model. (It is most often located on the face of the unit with the Ethernet ports).
2. With the router powered on, gently press and hold the RST button using a thin firm tool (e.g., a straightened paperclip) for 10 seconds, note a shorter press of 5-9 seconds will initial a reboot only, without a factory reset. (It is usually possible to feel a subtle click then the button is pressed in, however be careful not to use too much force and damage the button).
3. Release the button
4. Wait approximately 60-90 seconds for the router to complete the reset and reboot

Note: Sometimes there is no immediate visual indication while holding the button. The router may continue to run and after a short time (up to 30 secs) will reboot. The LED sequence described below confirms the reset has been initiated.

Method 3: Terminal block reset (industrial installations)

For rackmount or panel installations where the RST button is physically inaccessible, the reset can be triggered via the terminal strip:

LED sequence during reset

After initiating a factory reset via any method, observe the following LED behaviour to confirm success:

1. All LEDs turn off
2. WAN and LAN LEDs flash on briefly, then turn off
3. LAN LED turns on and flickers (indicating boot activity)
4. SYS LED turns on solid for approximately 25 seconds, then begins flashing steadily
5. Wi-Fi LED turns on — the router has finished booting

When the Wi-Fi LED illuminates, the router is ready and accessible at 192.168.8.1.

After the reset

1. Connect to the router via Ethernet or Wi-Fi (default SSID and password are on the device label)
2. Open a browser and navigate to http://192.168.8.1
3. Log in with the default credentials — username: admin, password: unique to the device, printed on the underside label
4. You will be prompted to set a new secure password on first login
5. Reconfigure the router as required, or restore a previously saved configuration backup

Troubleshooting