How to access the router's web interface

The router's web interface (WebUI) is accessed via a browser over the local network. This guide covers how to connect and log in, how to configure your PC network settings if required, and how to diagnose common connection problems.


Quick access

  1. Connect an Ethernet cable from a LAN port on the router to your PC
  2. Open a browser and navigate to https://192.168.8.1:443
  3. Log in with the credentials printed on the device label (or your updated password if already changed)

Router web interface login screen

If the login page does not load, your PC may need its network settings adjusting — see below.


PC network configuration

The router's default LAN parameters are:

Parameter Default value
Router IP address 192.168.8.1
Subnet mask 255.255.255.0
DHCP server Enabled — assigns addresses in the 192.168.8.x range automatically

To check or change your PC's IPv4 settings on Windows, go to Control Panel > Network and Sharing Center, open your active Ethernet connection, click Properties, then double-click Internet Protocol Version 4 (TCP/IPv4).

Method 1: Obtain an IP address automatically (DHCP)

Use this method when the router is on factory settings or DHCP is enabled (the default).

In the TCP/IPv4 properties, select:

  • Obtain an IP address automatically
  • Obtain DNS server address automatically

Click OK. Your PC will be assigned an IP in the 192.168.8.x range by the router. Navigate to https://192.168.8.1.

Method 2: Set a static IP address (DHCP disabled)

Use this method if DHCP has been disabled on the router. In TCP/IPv4 properties, select Use the following IP address and enter:

Field Value
IP address 192.168.8.x — any value from 2 to 254 not already in use
Subnet mask 255.255.255.0
Default gateway 192.168.8.1
Preferred DNS server 192.168.8.1

Note: If the router's LAN IP has been changed from the default, your PC must be configured in the same subnet as the router's current IP address.


Troubleshooting

If the web interface does not load after connecting, work through the following steps.

Step 1: Check your IP address

Open Command Prompt (press Win + R, type cmd, press Enter) and run:

ipconfig

Look for your Ethernet adapter entry. A correctly configured connection shows an IP in the 192.168.8.x range:

Ethernet adapter Ethernet:
   IPv4 Address. . . . . . . . . . . : 192.168.8.100
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.8.1

If the IP shows as 169.254.x.x the PC has not received an address from the router — check the cable and try Method 2 (static IP) above.

Step 2: Ping the router

Test connectivity by running:

ping 192.168.8.1

A successful response confirms the router is reachable:

Reply from 192.168.8.1: bytes=32 time<1ms TTL=64

If the ping times out or shows "Destination host unreachable", check the cabling and confirm you are connected to a LAN port (not the WAN port).

Step 3: Release and renew the IP address

If the IP configuration looks incorrect, release and request a new DHCP address:

ipconfig /release
ipconfig /renew

Run ipconfig again to confirm a valid 192.168.8.x address has been assigned.

Step 4: Flush the DNS cache

ipconfig /flushdns

Then retry https://192.168.8.1 in the browser.

Step 5: Try a different browser or incognito mode

Browser extensions or cached certificates can prevent the login page from loading. Try a different browser (Chrome, Firefox, Edge) or incognito/private browsing mode.

Common issues

Issue Resolution
IP address shows 169.254.x.x PC has not received a DHCP address. Check the Ethernet cable is connected to a LAN port and the router is powered on. Try setting a static IP (Method 2).
Ping times out Cable fault, wrong port (WAN instead of LAN), or router not booted. Try a different cable. Confirm LEDs are active on the router.
Browser shows certificate warning Expected — the router uses a self-signed HTTPS certificate. Click Advanced and proceed to the site. This is normal behaviour.
Login page loads but credentials are rejected Check the credentials on the device label. If the password was changed and is now unknown, a factory reset is required.
PC on Wi-Fi and Ethernet at the same time If the PC is also connected to a Wi-Fi network using the 192.168.8.0/24 range, there will be a subnet conflict. Disconnect Wi-Fi while accessing the router.
Firewall blocking the connection Temporarily disable Windows Firewall or third-party security software to test. Some AV products block access to private IP web interfaces.
Router IP was changed from default If 192.168.8.1 does not respond, the LAN IP may have been changed. Check any documentation for the site, or perform a factory reset to restore defaults.

Useful commands reference

Command Purpose
ipconfig Show current IP address, subnet mask, and default gateway for all adapters
ipconfig /release Release the current DHCP-assigned IP address
ipconfig /renew Request a new IP address from the DHCP server
ipconfig /flushdns Clear the DNS resolver cache
ping 192.168.8.1 Test network connectivity to the router
arp -a Show the ARP table — useful for confirming the router's MAC address is visible