If you become aware of a potential vulnerability or a security issue relating to a Proroute product please reach out to our team to report this.
An acknowledgement of the report will be sent in return within 3 business days.
Then status reports will be sent at least every 10 business days, until a resolution is met.
Anonymous reports are accepted, however this will prevent us from contacting you for further information.
Contact address for any potential vulnerability or security issue report:
security@proroute.co.uk
Information to include in message:
- Contact Details: Name (optional), Company (optional), email address / phone number (optional)
- Affected Product: Part number and Firmware Level
- Overview of Vulnerability / Issue
- Date the issue was first discovered.
- Description of the issue and it’s impact (including arbitrary code execution, necessary tools, etc.)
- Instructions to reproduce the issue. Proof of Concept.
